Help desk
Support & contact
We’re a small crew building carefully. Reach us by email and we’ll get back as soon as we can — usually within a few business days.
Support email
hello@weareatlas.aiTypical response: 1–3 business days. Urgent safety or security issues are prioritized.
Privacy & data requests
hello@weareatlas.aiUse this for access, deletion, correction, or other privacy rights requests under applicable law.
What we can help with
Account & sign-in
Magic-link login issues, wrong email, or account access. Include the email on the account and a short description of what you see.
Trips & group features
Invites, itineraries, chat, maps, and expense ledgers. We generally cannot mediate payment disputes between trip members.
Subscriptions & billing
If you purchased through the App Store, manage or cancel in Apple ID → Subscriptions. Platform refunds follow Apple’s policies; we can help clarify entitlements on our side.
Privacy & data
Request a copy of your data, correction, or account deletion. See our Privacy Policy for full details on how we process information.
Report abuse or content
Report harassment, spam, illegal content, or other Terms violations. Include trip context and screenshots when possible so we can act quickly.
Bugs & feedback
Tell us what you expected, what happened, device/OS/app version, and steps to reproduce. Product feedback is always welcome.
Delete your account
When the app is live, use in-app account settings if available, or email support from the address on your account and ask for deletion. We will process requests as described in the Privacy Policy, subject to legal retention and shared trip records other members may still need.
App Store listing
This page is the support URL for AtlasAI on the Apple App Store. For storefront billing issues, start with Apple Support; for product access, privacy, and abuse, write to us at the addresses above.